Introduction

Welcome to AquaCloud. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our services and visit our website.

Information We Collect

We collect various types of information to provide and improve our services to you:

1. Personal Information: This includes information such as your name, email address, phone number, and payment details when you sign up for our services.
2. Usage Data: We collect information on how you access and use our services, including your IP address, browser type, pages visited, and the time and date of your visit.
3. Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and hold certain information. For more details, please refer to our Cookies Privacy Policy.

How We Use Your Information

We use the collected information for various purposes, including:

• Providing and Maintaining Services: To deliver the VPN services you have requested and ensure their functionality.
• Improving Services: To understand how our services are used and to enhance and improve them.
• Communication: To contact you with updates, promotional offers, and other information related to our services.
• Customer Support: To provide customer support and address your queries or concerns.
• Security: To monitor and ensure the security of our services and prevent fraudulent activities.

Sharing Your Information

We do not sell or share your personal information with third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We take the security of your data seriously and use appropriate measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to access your personal data we hold about you.
• Rectification: The right to correct any inaccurate or incomplete personal data.
• Erasure: The right to request the deletion of your personal data under certain conditions.
• Restriction: The right to request the restriction of processing your personal data.
• Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Objection: The right to object to the processing of your personal data under certain conditions.

To exercise any of these rights, please contact us at [email protected].

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates or changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

Thank you for trusting AquaCloud with your privacy and security. We are committed to safeguarding your personal information and providing you with a secure online experience.