Introduction

Welcome to AquaCloud. We are committed to handling your personal information with care and responsibility. This Privacy Policy explains how we collect, use, and manage your information when you access our services or visit our website.

Information We Collect

We collect different types of data to operate and improve our services:

• Personal Information: Includes your name, email address, phone number, and payment details when you register for our services.
• Usage Data: Includes information about how you interact with our services, such as IP address, browser type, visited pages, and timestamps.
• Cookies and Tracking Technologies: We use cookies and similar tools to understand user behavior and store certain preferences. For more information, see our [Cookies Policy].

How We Use Your Information

We use the collected data for purposes including:

• Service Delivery: To provide the VPN service and ensure it functions as expected.
• Performance Improvement: To understand usage patterns and improve service efficiency.
• Communication: To send you relevant updates, promotional materials, or service-related notifications.
• User Support: To respond to your requests and assist you when needed.
• Monitoring: To detect misuse and maintain the integrity of our service.

Sharing Your Information

We do not sell your personal data. Your information may only be shared under the following conditions:

• Service Providers: With trusted partners who support operations like billing, website hosting, or customer support, under confidentiality agreements.
• Legal Compliance: If legally required or upon request from authorized entities, we may disclose specific information.

Data Handling Measures

We implement industry-standard technical and organizational practices to help reduce risks of unauthorized access, alteration, or loss of personal information. While no system is entirely immune to risks, we aim to maintain a high level of reliability in how your data is managed.

Your Rights Regarding Personal Data

Depending on applicable regulations, you may have the right to:

• Access the data we store about you
• Correct inaccurate or outdated information
• Delete your data under certain conditions
• Restrict certain types of data processing
• Request a copy of your data in a readable format
• Object to specific data uses

To exercise any of these rights, contact us at: [email protected]

Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be published on this page, and we encourage you to check it regularly to stay informed.

Contact Us

If you have questions or concerns regarding this Privacy Policy, reach us at:

📧 Email: [email protected]

Thank you for choosing AquaCloud. We are committed to providing a reliable and transparent experience.